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Tom Mauro, CEO
Colorado Performance Excellence
Mailing Address:
P.O. Box 17545
Denver, CO 80217
Location Address:
4100 Jackson Street
Denver, Co 80216
tmmauro@coloradoexcellence.org
phone: 303-893-2739
fax: 720-859-1353

 

CPEx Applicant Information for Award, Review, and Feedback Program

Awards Timeline. See the 2008CPExApplicantSchedule for important dates and milestones.

Award Program Overview.

Colorado Performance Excellence offers awards to organizations in any of the following segments: Manufacturing, Service, Small Business (less than 250 employees), Health Care, Education, Non-profit, and Government.

The Colorado Performance Excellence Award criteria covers seven areas: Leadership; Strategic Planning; Customer & Market Focus; Measurement, Analysis, and Knowledge Management; Workforce Focus; Process Management; and Organization Results.

There are eight steps to pursuing the CPEx award:

  • Decide to Apply: This is a serious commitment of time and resources and should have support at the senior level of your organization. Some of the benefits of the program and discussion about return on investment to your organization may be viewed at Market Sector Return on Investment presentation.

  • Attend an Introductory Awareness Workshop: CPEx has developed a workshop designed to introduce you to the Colorado Performance Excellence Criteria and Awards process.

  • Determine Award Level: Following the Baldrige model, CPEx has created a four-level progression of award criteria.

    • High Plains Recognition This level is for organizations who are interested in self-assessment and the initiation of a journey for performance excellence by completing an organizational profile. This includes filling out a document which is a snapshot of the organization, the key influences on operations, and the key challenges faced. The organizational profile also describes the competitive environment, key strategic challenges, and a system for performance improvement.


    • Foothills Performance Award This level is for organizations in the early stages of the journey to performance excellence. The application includes questions on the organizational approach or how the organization does things (processes or systems). Organizatons should apply at this level if they have not previously done Baldrige assessments or do not have expertise in understanding the complex linkages and alignments of the Baldrige criteria.


    • Timberline Performance Award This level is for organizations that gained expertise in the Baldrige criteria and feel they are ready for detailed discussion of their process. The discussion is expected to include information on Approach, Deployment, Learning, and Integration.


    • Peak Performance Award This level is for organizations that have the expertise to apply for the National Baldrige Award. The Peak Criteria include questions on Processes and Results (quantitative results of key organizational metrics including trends and comparisons to best in class and leading competitor organizations). The Peak Performance Award Criteria is identical to the Baldrige Criteria. Organizations that have had strong internal performance excellence programs and feel that they are near to being a Malcolm Baldrige applicant may select the Peak Performance level.


  • Complete the "Intent to Apply" form: Each applicant for the Colorado Performance Excellence Awards must complete the Intent to Apply form and return it along with a cover letter on company letterhead from the most senior official from the organization. Also include check, money order, or Visa, MC, or American Express card information for $100 to Colorado Performance Excellence, Inc. for Foothills, Timberline and Peak applications. High Plains applicants should submit $25 with their Intent to Apply form.

  • Complete Application and Organizational Profile: Preparing your Application is a very significant undertaking requiring planning, writing, and reviewing the application. The completed application, an application cover page indicating organization, date, and application level, the organizational profile discussed under each application level, and necessary application fees should then be mailed to Colorado Performance Excellence. Twelve copies are required for Foothills, Timberline and Peak applications. Six copies are required for High Plains applications.

  • Site Visit: A site visit is conducted as the final step in the evaluation process. Site visits are required of all applicants at the Foothills, Timberline,
    and Peak level. The applicant must agree before submitting an application to pay reasonable travel, lodging and meal expenses for examiners on the site visit.

    High Plains applicants may receive a consultation instead of a site visit and
    must agree to pay expense of examiners/staff to attend a live consultation.

  • Receive and Review Confidential Feedback Report: When the feedback report is received, your team should review the report for strengths and opportunities for improvement and fold these into action planning for the next year.

  • Attend Annual Executive Educational Forum: Enjoy your successes and find out "Lessons Learned" from others!

  • Fee Schedule for Award Program

     

    High Plains

    Recognition Level

    Foothills

    Performance Level

    Timberline

    Performance Level

    Peak

    Performance Level

    Consensus and Site Visit Focus

    Business/Healthcare for profit

    (>= 250 employees)

    $250

    $1,200

    $2,400

    $3,600

    Actual Expenses

    Small Business/ Healthcare for profit

    (< 250 employees)

    $250

    $750

    $1,500

    $2,000

    Actual Expenses

    Not-for-Profit organization

    (>= 250 employees)

    $250

    $1,000

    $2,000

    $3,000

    Actual Expenses

    Not-for-Profit organization

    (< 250 employees)

    $250

    $750

    $1,500

    $2,000

    Actual Expenses

    Notes to Fee Schedule: Fees listed in Schedule do not include $100 non-refundable fee due with Letter of Intent (see above). High Plains letter of intent fee is $25.

    • Site visits are automatic for Foothills, Timberline, and Peak applicants. Site visit charges are set to cover reasonable costs for travel, lodging, and meals and are in addition to the Application Fee.
    • Not-for-Profit organizations include non-profit organizations, healthcare not-for-profits, military, government, and schools.

    If there are any questions, please don't hesitate to contact us!

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    CPEx Recipients

    2007 Awards Recipients

    Foothills Award

    Organizations recognized for excellence in their approaches to achieving performance excellence.

    • Jefferson County Workforce Center - Golden
    • Employment Services of Weld County - Greeley
    • St. Mary's Hospital and Medical Center - Grand Junction
    • Missile Defense Integration and Operations Center - Schriever AFB
    • Colorado Department of Labor and Employment Unemployment Insurance Program - Denver

    High Plains Recognition

    Organizations recognized for completing an organizational profile for pursuing excellence.

    • City and County of Denver, Treasury Division - Tax Compliance Section
    • Denver's Office of Economic Development - Division of Workforce Development
    • Southwest Colorado Workforce Center - Durango
    • Broomfield Workforce Center - Broomfield

    2006 Award Recipients

    Timberline Award Recipients/Applicants

    LexisNexis Case Law and Citations in Colorado Springs is a past Foothills award recipient and now a Timberline award recipient in 2006. As one of the top legal research organizations in the world, LexisNexis is lead by Alison Manchester.

    McKee Medical Center in Longmont is a high performing healthcare provide as demonstrated by it s Timberline award in 2006. McKee is part of the Banner Healthcare system and is lead by CEO Rick Sutton.

    North Colorado Medical Center in Greeley is a past Foothills award recipient and has demonstrated excellent deployment as a Timberline award recipient in 2006. Gene O'Hara is the CEO at NCMC. NCMC is also a part of the Banner Healthcare system.

    Foothills Award Recipients

    Emerson School in Grand Junction is a Foothills award recipient and is a member of Mesa County Valley School District #51. Terry Schmalz is the principal and Dr. Tim Mills is the superintendent in District #51.

    Pulte Mortgage in Englewood is a Foothills award recipient in 2006. This organization has demonstrated the first step towards performance excellence as the primary mortgage lender for Pulte Homes. Debra Still is the CEO.

    West Middle School in Grand Junction and a member of Mesa County Valley School District #51 has demonstrated sound approaches and is a Foothills award recipient. Vern Walker is the principal of West and Dr. Tim Mills is the Superintendent of District #51.

    Other Applicants Not Eligible for an Award

    Poudre Valley Health Systems in Ft. Collins won the Peak award in 2004 and is not eligible again until 2008 for an award. The CEO is Rulon Stacy.

    Mesa County Valley School District #51 in Grand Junction and Palisade won the Foothills award in 2003 and is not eligible again until 2007 for an award. The superintendent is Dr. Tim Mills.

    High Plains Recognition

    Organizations recognized for exemplary completion of their Organizational Profile include the following organizations.

    • Adams County Workforce Center - Westminster
    • Colorado Department of Labor and Employment Unemployment Insurance Division - Denver
    • Eastern Colorado Workforce Center - Ft. Morgan
    • Larimer County Workforce Center - Ft. Collins
    • Office of Economic Development Denver Workforce Center - Denver
    • Particle Measuring Systems - Boulder
    • Pueblo Workforce Center - Pueblo
    • RS Information Systems - Colorado Springs
    • Rural Resorts, Upper Arkansas, and Northwest Workforce Regions - Frisco
    • South Central Colorado Workforce Region - Rocky Ford
    • Southeastern Colorado Workforce Region - Rocky Ford
    • Workforce Boulder County - Boulder

    2005 Award Recipients

    Timberline Award Recipient

    Veterans Administration Health Administration Center in Denver is Colorado Performance Excellence's second ever Timberline award recipient demonstrating excellence in deployment. The award was presented on October 12, 2005, by Lieutenant Governor Jane Norton. Ralph Charlip is the Director of the VAHAC.

    Foothills Award Recipients

    Lexis Nexis Case Law and Citations in Colorado Springs is a legal research and information organization demonstrating excellence in approaches. Alison Manchester is the Vice-President in charge of this high performing organization.

    Mesa County Valley School District #51 boasts its second and third Foothills Award recipients in the last three years. Orchard Avenue Elementary School in Grand Junction demonstrated excellence in approaches and best practices in parent involvement. The leader of the school is Principal Denise Hoctor.

    Taylor Elementary School in Palisade is high performing in approaches and best practices in accountability and achievement. The leader of the school is Principal Dee Crane.

    North Colorado Medical Center in Greeley is one of two healthcare Foothills award recipients in 2005. This organization is a part of Banner Health and the only hospital in Weld County. Their leader is CEO Gene O'Hara.

    Spalding Rehabilitation Center in Aurora is lead by CEO Cynthia Kreutz. Spalding provides best practices in patient rehabilitation time to recovery and release and demonstrates sound approaches. It is the second healthcare recipient in 2005 and a member of Healthone.

    High Plains Recognition

      Organizations recognized for exemplary completion of their Organizational Profile include the following organizations. These are the historic first recipients of the High Plains Recognition.

    • Avaya Global Health and Safety - Westminster

    • Avaya Special Benefits - Westminster

    • Boulder County Workforce - Boulder

    • Eastern Colorado Workforce - Ft. Morgan

    • Intertech Plastics - Denver

    • RS Information Systems - Colorado Springs

    • Tri-County Workforce - Golden

    • Weld County Workforce - Greeley

    • Western Colorado Workforce Center - Montrose

    2004 Award Recipients

    Peak Award Recipient - First in CPEx History

    Poudre Valley Health System in Ft. Collins is Colorado Performance Excellence's historic first Peak Award recipient. This award is equivalent in requirements to the Malcolm Baldrige National Performance Award. All of the CPEx awards were presented on October 21, 2004, at the third annual CPEx Quest for Excellence III. Approximately 300 leaders from organizations throughout the state attended the Conference. The CEO is Rulon Stacey.

    Timberline Award Recipients

    • Transportation Expansion (T-REX) Project

      Transportation Expansion (T-REX) Project is one of the historic first two Timberline Award recipients for 2004. The Timberline is awarded for approach and deployment in application of the CPEx criteria for performance excellence. The headquarters of T-REX is in Centennial, Colorado. The project director is Laurence Warner.

    • Monfort College of Business, University of Northern Colorado

      Monfort College of Business is one of the historic first two Timberline Award recipients for 2004. The Timberline is awarded for approach and deployment in application of the CPEx criteria for performance excellence. The Monfort College of Business is located in Greeley, Colorado. The dean is Dr. Joe Alexander.

    Foothills Award Recipients

    • Arapahoe/Douglas Works!

      Arapahoe/Douglas Works in Aurora is one of this year's Foothills Award Recipients. Pat Buys is the Director. The Foothills is awarded for achievement in approach in application of the CPEx criteria for performance excellence.

    • CAP Logistics

      CAP Logistics in Denver is one of this year's Foothills Award Recipients. Gayle Dendinger is the CEO. The Foothills is awarded for achievement in approach in application of the CPEx criteria for performance excellence. You may download a brief description in either PDF or MS Word format to learn more about the company.

    High Plains Recognition

      Organizations recognized for exemplary completion of their Organizational Profile include the following organizations. These are the historic first recipients of the High Plains Recognition.

    • Avaya, Westminster


    • ConfiDental Products, Louisville


    • LexisNexis, Colorado Springs


    • Meritage Equity Funds, Denver


    • Orchard Avenue Elementary - Mesa Valley County School District #51, Grand Junction


    • Premier Conferencing, Colorado Springs


    • Pikes Peak Workforce Center, Colorado Springs


    • Taylor Elementary - Mesa Valley County School District #51, Palisade


    • The Preserve, Ft. Collins


    2003 Foothills Award recipient

    Mesa County Valley School District 51 is this year's recipient of the Colorado Foothills Award for performance excellence. The award was presented October 2, 2003, at the second annual CPEx Quest for Excellence conference, at the Marriott Denver Tech Center. More than 225 leaders from organizations throughout the state attended the conference.

    2002 Foothills Award Recipient

    IBM Global Services–Xcel Energy Account won the first Colorado award for performance excellence at the Foothills Award level for 2002.  The award was presented October 10, 2002 at the inaugural CPEx Executive Education Forum that was attended by nearly 200 executives from companies and other organizations throughout the state.

    The performance excellence approach outlined by IBM Global Services is highlighted by  an  integrated, pioneering business relationship between IBM and Xcel.

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    For each of the Baldrige Award recipients, there is a Contact, Profile, and Applicants Summary section. Take a look at the Profiles of each recipient to get an overview of each organization and then download the Applications Summary to see how their work comes together to win the award. Finally, go to the Contact section and call these companies to ask any question you have concerning the work involved and the results they achieved. These organizations are happy to tell you how they achieved their successes. The Baldrige website is www.quality.nist.gov.

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    Tom Mauro, CEO
    Colorado Performance Excellence
    Mailing Address:
    P. O. Box 17545
    Denver, CO 80217
    Location Address:
    4100 Jackson Street
    Denver, CO 80216
    Phone: 303-893-CPEX (2739)   Fax: 720-859-1353
    Tom Mauro, CEO: tmmauro@coloradoexcellence.org

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