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CPEx Criteria
What are the CPEx criteria?
The Baldrige criteria form the standard for the CPEx criteria. The Baldrige performance excellence criteria are a framework that any organization can use to improve overall performance. Seven categories make up the award criteria:
Leadership- Examines how senior executives guide the organization and how the organization addresses its responsibilities to the public and practices good citizenship.
Strategic planning- Examines how the organization sets strategic directions and how it determines key action plans.
Customer and market focus- Examines how the organization determines requirements and expectations of customers and markets.
Measurement, Analysis, and Knowledge Management- Examines the management, effective use, and analysis of data and information to support key organization processes and the organization's performance management system.
Human resource focus- Examines how the organization enables its workforce to develop its full potential and how the workforce is aligned with the organization's objectives.
Process management- Examines aspects of how key production/delivery and support processes are designed, managed, and improved.
Organizational results- Examines the organization's performance and improvement in its key business areas: customer satisfaction, financial and marketplace performance, human resources, supplier and partner performance, and operational performance. The category also examines how the organization performs relative to competitors.
2008 High Plains Criteria. Download the High Plains criteria for Business
in either PDF
or MS Word, Education criteria in either PDF
or MS Word, or Healthcare
criteria in either PDF or
MS Word.
2008 Foothills Criteria. Download the Foothills criteria for Business
in either PDF
or
MS Word, Education criteria in either PDF
or MS Word, or Healthcare
criteria in either PDF or
MS Word. Page limits for
the Foothills criteria are as follows: 15 pages plus 5 page organizational profile,
2 page glossary, and organizational charts.
2008 Timberline Criteria. Download the Timberline criteria for Business
in either PDF or
MS Word, Education criteria in either PDF
or MS Word, or Healthcare
criteria in either PDF or
MS Word. Page limits for
the Timberline criteria are as follows: 35 pages plus 5 page organizational
profile, 2 page glossary, and organizational charts.
2008 Peak Criteria. Download the Peak criteria for Business in either
PDF or
MS Word, Education criteria in either PDF
or MS Word, or Healthcare criteria
in either PDF or
MS Word. Page limits for the Peak criteria are as follows: 50 pages plus
5 page organizational profile, 2 page glossary, and organizational charts.
Tom Mauro, CEO
Colorado Performance Excellence
Mailing Address:
P. O. Box 17545
Denver, CO 80217
Location Address:
4100 Jackson Street
Denver, CO 80216
Phone: 303-893-CPEX (2739) Fax: 720-859-1353
Tom Mauro, CEO:
tmmauro@coloradoexcellence.org
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